Terms and Conditions

OneZero-me.com is a website owned and operated by OneZero-me Limited ("We" or "ONEZERO-ME") a company registered in England and Wales as a limited company under registration number 11241759 and with its registered office is at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.

By using our Platform, you confirm that you accept these terms of use and that you agree to comply with them. These terms also apply when you use any of the services we offer but will still apply to you if you use the Platform but do not use these services.

If you do not agree to these terms, you must not use our Platform. We recommend that you print a copy of these terms for future reference.

We amend these terms from time to time. Every time you wish to use the Platform, please check these Terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 28 November 2018.

Our Platform

The Platform is made available free of charge. We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal and you acknowledge that we will not be liable to you in any such case.

You are also responsible for ensuring that all persons who access our Platform through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may update and change our Platform from time to time to reflect changes to our services, our users' needs and our business priorities.

Our Mission

We believe that the data you generate online belongs to you - and that you are entitled to benefit from it right now.

In order to achieve this, we share with you certain observations about your data, which we call OneZero-me Scores. These observations can be fun facts about your personality or behaviour. They can also provide what we believe to be valuable information to help you to establish trust with third parties. This includes, for example, verifying that you are a genuine person with an active online presence.

We enable you to share these Scores with third parties in a return for an improved service. This can be, for example, a discount or a free trial. We do so in a secure way - while keeping your private raw data safe.



Our Site, Chat Bot, Widget or any other form we will develop in the future to communicate with consumers


Any information consumers share with us, either directly by interacting with our Platform or via a Data Source

Data Source

A digital platform that holds some data about consumers (e.g. LinkedIn)

Third Party

Any business or organisation that partnered with us to provide a better service based on our OneZero-me Scores

OneZero-me Scores

Statements or scores that were computed based on your Data

User Benefit

Any potential benefit that a Third Party offers in return for OneZero-me Scores


A study with the objective of computing new types of OneZero-me Scores

Calibration Exercise

Ability to share some OneZero-me Scores with a Third Party for the purpose of allowing the Third Party to assess the types of User Benefits they can provide based on the OneZero-me Scores


Our website on OneZero-me.com

Chat Bot

Our Facebook messenger bot


Any widget hosted by us within a Third Party

Enrichments APIs

APIs that turn Data into features that might be useful to generate OneZero-me Scores

Our services

The Platform allows you to do the following actions:

  • Share with us Data either directly or from Data Sources;
  • Receive OneZero-me Scores from us based on the Data;
  • Receive requests from Third Parties to exchange some of your OneZero-me Scores in return for a User Benefit and according to terms specified in the request
  • Upon consenting to the terms, share the requested OneZero-me Scores with Third Parties to achieve the User Benefit.

Improving our services:

  • In order to provide new OneZero-me Scores, we will conduct from time to time a Study
  • In order to get Third Parties to provide User Benefits, we will conduct from time to time a Calibration Exercise

Identity and Sharing Data

By using the Platform and accepting these Terms, you acknowledge that:

  • You are at least 18 years old
  • You represent only yourself and your own online identity
  • You are the owner of the Data Sources’ account and the one that generates any of the Data shared with us
  • You will provide, to the best of your knowledge only genuine information when answering any of our questionnaires

You acknowledge that, with your consent, we may use third parties to verify your identity.

You acknowledge that by granting us permission to get access to Data we will import the Data from a third party Data Source into our platform.

In relation to any content which you import or upload onto the Platform, you warrant that any such contribution complies with reasonable standards of acceptable use, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our Platform will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and any Third Party a limited licence to use, store and copy that content and to distribute and make it available to third parties subject to any of our obligations in relation to data protection laws as further set out below.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible to any party in relation to their rights over any content you have uploaded to the Platform.

We have the right to remove any posting you make on the Platform if, in our opinion, your post does not comply with reasonable standards of acceptable use.

You are solely responsible for securing and backing up your content.

Data & Data security

Where you are provided with, a user name, identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Platform. You should use your own virus protection software.

You must not misuse our Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately.

OneZero-me Scores

Our OneZero-me Scores aim to provide you with valuable insights based on the data you shared with us.

It is important for us to be transparent about how we derived the OneZero-me Scores. For each OneZero-me Score we will share with you: (a) the data used to compute it (b) an explanation about the method we used and (c) if relevant, ways of improving the accuracy of the observation.

We follow industry standard methods to ensure the relevance of our OneZero-me Scores, however we cannot guarantee that they will be precise for everyone. You acknowledge that:

  • The nature of some of these OneZero-me Scores is statistical, meaning that they will not be correct for everyone;
  • We constantly update our algorithms based on new data. This means that while we do not expect our OneZero-me Scores to significantly change they might change based on new data;
  • We might use third party algorithms to help us to provide new OneZero-me Scores. We only used third parties where we have confidence about their ability to provide us with accurate results. However, we do not have control over the working mechanism of their algorithms and approach and hence cannot guarantee their outcome; and
  • We might use standard personality questionnaires to assess your personality/behaviour. Personality is an active area of research and some of the observations/methodology may change overtime.

For some of the OneZero-me Scores we also provide a short explanation which aims to clarify the meaning of the result. We aim to provide interpretation for the OneZero-me Scores based on established psychological research or otherwise a factual analysis of the data. However, interpretation may be to some extent subjective and you might not agree with some of our interpretations.

User Benefits are negotiated separately with each Third Party. Different Third Parties might decide to give benefits based on different values of our OneZero-me Scores. This means that getting benefits from one Third Party does not guarantee a similar (or even any) benefit from other Third Parties.

Our OneZero-me Score and explanations are not intended as an advice and therefore you should consult professional or specialist before making any decision based on our OneZero-me Score / explanations.

Sharing OneZero-me Scores with Third Parties

As part of our services, we enable you to share OneZero-me Scores with Third Parties in exchange for a User Benefit. We will ask each Third Party with whom OneZero-me Scores are shared to provide the following information to you at the time any such OneZero-me Scores are shared:

  1. OneZero-me Score(s): the requested OneZero-me Score(s)
  2. Objective: the reason the Third Party is requesting access to your OneZero-me Scores
  3. Retained period: the length of time the OneZero-me Scores will be held by the third party
  4. Sharing: description of potential partners of the third party (if any) that will be given access to the data
  5. User Benefit: the potential benefits that will be given in return for sharing the data

Third Parties are committed by contract (with OneZero-me) to honour these Terms and in particular:

  1. to keep the privacy of your information
  2. to meet standard security procedures to protect your OneZero-me Scores
  3. to deliver the User Benefit as outlined in the Terms in a reasonable time
  4. to only use the OneZero-me Score(s) for the purpose for which they were shared

Once you agree with the Terms, we will issue an electronic receipt for both yourself and the Third Party confirming the Terms and, following this, we will share the requested OneZero-me Score(s) with the Third Party.

Onezero-me acts as an intermediary between you and the Third Party that facilitates the exchange of OneZero-me Scores in return for a User Benefit and in accordance to the Terms. We are not part of this agreement and hence are not responsible for any statement, User Benefits and ongoing engagements with Third Parties. You agree that we shall have no liability for any breach of these Terms by any Third Party.

New insights

We constantly work on providing new OneZero-me Scores based on your existing data. This may include:

  • Using Enrichments APIs that may provide us with new insights
  • Discovering new OneZero-me Scores via one of our Studies

1. Using Enrichments APIs

Enrichments APIs can help us to provide new OneZero-me Scores based on your data. These APIs do not store any copy of your data, and we will never share any personally identifiable information (PII) with them. The list of third party services that we use for this purpose is contained in our Privacy Notice.

You acknowledge that we may introduce new Enrichments APIs after you've signed up and we may use them to provide you with new insights about your data.

2. Studies

Studies are anecdotical studies we conduct in order to make new OneZero-me Scores based on data that already exists in the platform. For example, we might link music genres collected from Spotify with answers to personality questionnaire to create a personality model based on Spotify data.

Such studies are conducted in four steps

  1. We identify the type of OneZero-me Score we aim to develop (e.g. create a personality model based on Spotify data)
  2. We collect and aggregate the relevant pseudonymised data on a new dedicated server. For example, we collect the Spotify playlists and results from personality tests from all our users. We do not include any identifiable information when aggregating this data.
  3. We analyse the data to come up with a model that can produce the new OneZero-me Score and assess its’ accuracy.
  4. We delete all the data and release the server

The outcome of these steps are models used to provide you with OneZero-me Scores. Models are completely anonymous and cannot be used to identify any person.

You acknowledge that we may conduct new Studies from time to time and we may use them to provide you with new OneZero-me Scores based on your Data.

Calibration exercise

In order to get value from Third Parties based on our OneZero-me Scores we need, from time to time to prove the accuracy of our OneZero-me Scores to Third Parties. This is accomplished via a Calibration Exercise where we share some pseudonymised OneZero-me Scores with the third party such that they are able to validate the effectiveness of our scores and provide appropriate User Benefits in return.

We might ask you to participate in a Calibration Exercise in order to provide a new service or improve existing one.

Important Information


If we determine at any time in our sole discretion that you have breached these Terms or any other applicable terms or standards of use or for any other reason, we reserve the right without notice, to terminate your registration of the Platform, delete any Data applicable to you suspend or cancel your access to the Platform. Following this termination, these Terms will still be applicable to you.

Intellectual Property Rights

Except with respect to your Data and third party content, we are the owner or the licensee of all intellectual property rights in our Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Platform must always be acknowledged.

You must not use any part of the content on our Platform for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Platform in breach of these terms of use, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No Reliance on Information

The content on our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice, including, but not limited to, financial, legal, insurance or tax advice, before taking, or refraining from, any action on the basis of the content on our Platform.

Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up-to-date.

Third Party Links

Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us.

Applicable Law

These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Limitation of our Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.